About

The BDO Esnad Story


BDO Esnad is an Egypt-based shareholding outsourcing company. The company was established in 2008 to provide organizations with business process outsourcing (BPO) services that aim to drive long-term cost reductions while keeping a focus on continuous performance improvement. BDO Esnad is the Outsourcing arm of BDO Egypt. It is a sister company to BDO Khaled & Co. which is one of the largest professional firms of auditors, accountants and tax consultants in Egypt, practicing since 1985 and with offices in Cairo and Alexandria, and is now considered a leading firm of public accountants in Egypt. BDO Esnad is a member of the BDO International network which is one of the world's largest professional service firms with a network of over 1,400 offices in 154 countries, and some 64,300 personnel Worldwide. BDO is the world's fifth largest accounting and consulting organization. 


ONE ORGANISATION – GLOBALLY CONNECTED

BDO’s global organisation extends across 164 countries and territories, with 111,307 people working out of 1,803 offices – and they’re all working towards one goal: to provide our clients with exceptional service.

Our firms across the organisation cooperate closely and comply with consistent operating principles and quality standards. That means local resources who understand your business, your local and international markets and the specifics of your industry: all backed by a truly global organisation.

The fee income of all BDO firms, including the members of their exclusive alliances, was US$12.8 billion as of 30 September 2022.

EXCEPTIONAL CLIENT SERVICE, DELIVERED ACROSS THE WORLD

BDO’s vision is to be the leader for exceptional client service. This is not about reinventing our profession’s approach to service, but about delivering our services exceptionally well – and delivering that high quality consistently in every office, every country and every territory where we have a presence. No matter where you do business, we have people who can help.

We demonstrate our objectivity and independence when dealing with our clients’ business issues, and this helps us to build relationships based on trust. There are five key components that describe BDO and our consistently exceptional service delivery:

  • CLIENT NEEDS: we anticipate our clients’ needs and are forthright in our views, in order to ensure the best outcome for you
  • COMMUNICATION: we are always clear, open & swift in our communication
  • COMMITMENT: we agree to and meet our commitments, meaning that we deliver what we promise, every day, for every client
  • PEOPLE: at BDO we are proud to provide the right environment for our people to grow and develop – but also the right people to deliver for our clients
  • VALUE: Our experts focus on creating value: we give our clients up to date ideas and valuable insights and advice that they can trust

We  are a global organisation built on local relationships.

OUR GLOBAL COMMITMENT TO EXCEPTIONAL CLIENT SERVICE MEANS THAT WE DELIVER WHAT WE PROMISE, WHEN YOU NEED IT
We are the most agile and responsive of the global accounting organisations.

We’re big enough to be able to access the best group of experts for your needs from our national and international network, and we’re small enough to be responsive and innovative in how we tackle our clients’ challenges. We can provide the perfect contact for your needs,  no matter where in the world you are.

Why Outsource to BDO Esnad?

It is our long history of commitment to service excellence and client satisfaction that has brought us to our current leadership position, as the world's fifth largest accounting organization. We are well known for our close involvement with our clients and their businesses. By working to understand their businesses and committing to meet their needs, our executives and staff take an active role in helping their clients to succeed.

The BPO services provided to organizations across public and private sectors as well as onshore and offshore include:


  • Finance & Accounting Outsourcing
  • Human Resources Outsourcing
  • Information Technology Outsourcing
  • Contact Center Outsourcing
  • Digital Marketing Outsourcing
  • Market Research Outsourcing

How BDO Esnad Stands Out

At BDO Esnad we think of outsourcing as a partnership not just a service and it is with this notion in mind that we have structured our organization, our processes and our technology platform.

BDO Esnad believes that its capabilities, experience, and price performance, makes it a strong contender for providing the outsourcing service required by any business since BDO Esnad has:

  1. A dedicated executive team with high experience in outsourcing management. Team members are being involved in this industry for around 30 years and are equipped with the technical expertise and specialist understanding knowledge necessary to respond effectively to request for advice. 
  2. BDO Esnad is COPC certified and ISO certified ensuring high level of quality measures and Operational controls. The company is currently undergoing the ISO 27001 Security Certification.
  3. BDO Esnad enormously invests in people, process and technology thus; it is persistently prepared with sufficient and efficient staffing resources and equipped with all the facilities and resources to meet all technical specifications of the various systems.
  4. Strong reference of Multinational and Local companies to which we provide different outsourcing services, such as, Vodafone, Ariston, AstraZeneca, Novartis, British Petroleum, Allianz, Ezz El Arab Automotive Group, and TAQA.
  5. The variety of the professional services which we provide include contact center services, financial accounting outsourcing, human resource outsourcing, Information Technology outsourcing and Digital Marketing outsourcing, which enables us to be responsive to your needs at all times.